Azerbaijani distributor organizes Service Week for Laval products
"Focus on end-customer communication, build Laval service brand"
The Azerbaijani distributor organized a "Service Open Day" for end-users from September 24, 2024 to September 26, 2024 in the main Laval product sales administrative regions of Azerbaijan: Chuldamir, Gaiokhchay, Salyan and Sabirabad. Service Open Day" for end-users.
The dealer invites end-users in the vicinity of the region to bring their Laval tractors to the site, where the dealer's technicians provide free vehicle inspection and maintenance services for the customer's product vehicles. At the same time, customers can also be trained in the daily use of products and maintenance-related knowledge to improve end-users' knowledge of LOVOL products.
This activity LOVOL service team actively and dealer service team to participate in the whole collaboration, for customers to put forward the product in daily use of faults and questions, the scene to give customers from the manufacturer's positive feedback, the scene can deal with faults on-site to give the closed-loop, failed to close the loop on-site faults to provide the appropriate solutions. For dealers key customers, dealers to give extended warranty policy as an incentive. Through this open day activities, not only can be a good amount of publicity Lovol service brand, but also pull into the distance between dealers and end-users. Release positive signals to our end customers, deepen our image as a responsible brand, and strengthen customer confidence in the choice and use of LOVOL products.
At the same time, it also establishes the dealer's service reputation and shows the dealer's service guarantee ability.
