To strengthen overseas service capabilities and ensure smooth operations during key regional harvest seasons, LOVOL Intelligent Agriculture advanced its specialized overseas wheat harvest service support program last year. A series of activities under the theme "Mastering the Golden Waves" were systematically carried out in Bosnia and Herzegovina and Serbia, adopting a combined approach of "centralized training + hands-on field exercises." These initiatives effectively helped local users enhance their operational skills and equipment maintenance proficiency.
Bosnia and Herzegovina Stop: Systematic Training and Field Guidance
In late June last year, the service team conducted specialized technical training for distributors and users in Bosnia and Herzegovina. The training covered key areas such as safety operation protocols, operational parameter adjustments, and routine maintenance. It also included on-site operational guidance and equipment evaluation in real field settings. The training received positive feedback from participants and provided valuable experience for the continuous optimization of LOVOL's overseas service processes.
Serbia Stop: Hands-On Exercises and Scenario-Based Demonstrations
Subsequently, the team focused on enhancing practical skills and scenario-based product performance presentations in Serbia. Specialized technical training and live operational demonstrations were organized, with an emphasis on improving users' harvesting techniques across various crop conditions and their ability to quickly diagnose and address common issues.
The training emphasized field practice, with trainees participating in continuous harvesting exercises across different types of wheat crops. This significantly improved their adaptability and operational proficiency under complex working conditions. During the demonstration session, flagship machinery models performed live harvesting operations in mature wheat fields, showcasing the equipment's operational efficiency, harvest quality, and reliability in high-intensity working environments.
Service Enhancement and Regional Development
The implementation of these activities marks a significant step forward for LOVOL in building a systematic and localized overseas service system. By integrating theoretical training with practical scenario-based exercises, the program not only improved users' hands-on operational and self-maintenance capabilities but also strengthened their trust in LOVOL's products and technical services. LOVOL will continue to refine its global service support system, providing more timely and professional localized services to users in Europe and worldwide, thereby supporting regional market development and brand building.
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